Home > About Us > FAQ

Q: Are you trading company or factory?
A: We are 100% factory, we are not an agent.
Q: Is there a MOQ for the order?
A: Yes. MOQ is 100 per color per style.
Q: How can I get a sample?
A: For simple styles, we can provide a FREE sample. For others, sample fee is 1.5-2 times of our quotation.
Q: What is the procedure to place an order?
A: Please send us an inquire or give us a call. Our sales team will contact you by email, phone

or whatsapp within 24 hrs for order question and procedure. 
Q: What are the payment terms?
A: We accept T/T, PayPal, Western Union. Generally, 30% deposit is needed before production,

and balance before shipping. For detail, please check our payment term.
Q: Can you make custom items?
A: Yes. ODM, OEM are acceptable.
Q: How fast I can get my order?
A:For regular style, we have in stock for fast delivery. For custom order or bulk order, it takes 2-4 weeks for production. For detail lead time, please contact us.